All in stock orders are quickly shipped within 15-20 business days. If your order has not shipped within this time frame, it may be because of Pre-order items then your entire order will be shipped in full as soon as item is available.
Please email us to add alternative shipping addresses. To make sure that
you have safest shopping experience possible, we take the extra step to verify
shipping addresses that differ from billing address. We appreciate your
You can enter the discount code during the checkout process.
Just go to your Cart (top right corner) and proceed to Checkout. Right below the cart items will be a Discount box, just enter your coupon code then click Apply.
*We cannot apply the discount once an order is already submitted. The discount code should be placed before check out. You can still use the promo code on your next order. *Discount codes are also only valid one time use per customer.
The order confirmation email is sent to your email within 24 hours upon checkout. Please try to check your spam or trash folder as it may end up there as well. If you like us to resend the confirmation email, please request it from firstname.lastname@example.org.
Most items are processed within 6-8 hours. If you wish to cancel your order for any reason, please email us at email@example.com within 24 hours. Please check our Order cancellation Policy @ Return Policy for more information.