At Theangelsofgrace we do our absolute best to ensure that our product descriptions are as in-depth as possible so that you will not encounter any unexpected surprises when you receive ours. We want our customers to know exactly what they are ordering. And if lemon is it, then we assure you, that’s what the description will say.
Order Cancellation Policy
We pride ourselves on our ability to quickly and accurately process all orders. In fact, most items are processed within 6-8 hours. If you wish to cancel your order for any reason, please email us at firstname.lastname@example.org within 24 hours, otherwise, it will be too late. After 24 hours, it's been accepted as final and ready to ship to your doorstep!
We love our customers and making things easy for them so hope you will make things easy for us! While we would love to take back everything, for a few hundred reasons we just cannot.
So, your return will be accepted only for two reasons:
1. Item received is different from what was ordered.
If you receive a different item than what you ordered, please contact us immediately for a replacement.
2. Your item is damaged upon receipt.
No need to return the damaged item received. Simply take a photograph and send it to email@example.com. Once we receive the photograph, we will issue a replacement. Easy, that’s what we like. But remember to send the photo in a timely fashion. This is when being late is not cool. Damaged, missing, or incorrect items reported after 7 days from the delivery date will NOT be eligible for a refund or replacement.
We know we all come in different shapes and sizes here. It’s why we strive to make sure that the size you are getting is the right one, so please pay attention and follow the measurement guide, table and/or instructions found in the product description of the item you are looking to buy. The measurements are clearly given so for that reason that we cannot accommodate returns for incorrect size. It’s time to get your measuring tape and rulers out before you order!
You may return your eligible item to us within 7 days from the date you received the item. The return policy is NOT applicable for each item that is labeled All Sales Final that can be found on the product description. But we are sure you will love what you get ;)